Office Manager

Are you well organized and independent? Are you motivated? Do you have great Customer Service? If you said yes to all of these, then Savvy just might have the job you're looking for.
Savvy Cleaning Company is a reputable and dynamic commercial cleaning services provider dedicated to delivering top-notch cleaning solutions to our valued clients.
With a commitment to excellence and customer satisfaction, we take pride in our skilled team and the exceptional service we provide.
Job Summary: We are seeking a detail-oriented and organized Scheduler/Dispatcher to join our team at Savvy Cleaning Company.
The ideal candidate will play a crucial role in optimizing the efficiency of our cleaning operations by coordinating schedules, dispatching teams, and ensuring timely service delivery to our clients.
The hours are Monday through Friday, 8am-5:30pm.
Key Responsibilities: 1.
Schedule Management: - Efficiently manage and organize cleaning schedules for teams based on client requirements, service type, and geographical locations.
- Regularly update and adjust schedules to accommodate client requests, emergencies, and changes in staffing.
2.
Dispatcher Duties: - Coordinate with cleaning teams, providing clear and concise instructions on job assignments, client expectations, and any special requirements.
- Act as a point of contact between clients and cleaning teams, addressing any issues, concerns, or last-minute changes promptly and professionally.
3.
Communication: - Maintain open lines of communication with both clients and cleaning teams to ensure smooth and effective service delivery.
- Provide timely updates to clients on the status of their appointments and any relevant information.
4.
Problem Resolution: - Proactively identify and address scheduling conflicts, resource shortages, or any issues that may impact service delivery.
- Collaborate with team members to find effective solutions and ensure customer satisfaction.
5.
Record Keeping: - Maintain accurate and up-to-date records of client information, service history, and scheduling details using our management software.
Qualifications: - Previous experience in scheduling, dispatching, or a related field is preferred.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced and dynamic work environment.
- Proficient in the use of scheduling and dispatching software.
Benefits: - Generous Commission Plan - Company events and Anniversary gifts - Performance Recognition and a voice in company decisions.
- Opportunities for professional development and growth within the company.